LEGAL REFERENCE

Our Terms Shape Your Account

We've built these terms to be clear about how your account works, what we ask of you, and how your payments flow through QRIS, DANA, OVO and GoPay...

Account SecurityPayment ClarityPlatform RulesIndonesia-ReadyDispute Support
uya 123 Our Terms Shape Your Account

Policy Posture & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About These Terms?

Live Support Our support team can walk you through specific...
Email Escalation For detailed policy questions or disputes, email our...
Account Settings Review your own terms snapshot, payment settings, and...
EDITORIAL CLARITY

Trust Signals Behind These Terms

Legal Review

Our terms are reviewed quarterly by external legal counsel familiar with Indonesian market requirements and regional payment flows.

Payment Compliance

All QRIS, DANA, OVO and GoPay integrations comply with local payment network standards and data protection requirements.

Account Transparency

Every term we ask you to accept is visible in your onboarding. No hidden clauses. No surprise restrictions buried in...

Dispute Resolution

We maintain a neutral review process for account disputes, with escalation to independent arbitration if needed.

Regular Updates

When terms change, we email you first. You'll always know what's shifted and why before the new version goes live.

Support Archive

Every policy conversation you have with our team is logged and retrievable from your account for your records.

BENCHMARKED

How These Terms Compare

01

Account Creation

We ask for identity verification and a valid phone number. No lengthy paperwork; your account is live in seconds after verification.

02

Payment Terms

QRIS, DANA, OVO and GoPay withdrawals process within 24 hours. Deposits are instant. All fees are itemized before you confirm.

03

Account Limits

You set your own deposit and session limits within our policy framework. Changes take effect after a 24-hour cooling-off period.

04

Liability Cap

We're liable for direct account losses only. Indirect or consequential damages are excluded under these terms.

05

Termination

You can close your account anytime. We can suspend accounts for violations with written notice and appeal opportunity.

06

Data Retention

Your account data is retained for 7 years post-closure for regulatory compliance, then securely deleted.

07

Third-Party Games

Game providers (Pragmatic, Evolution, PG Soft) have their own terms embedded in the lobby. Our terms govern account only.

SERVICE CONTEXT

What Defines This Policy

Account Ownership Your account is personal and non-transferable. You're solely responsible for...
Age & Identity You confirm you're of legal age in your jurisdiction and...
Prohibited Conduct We prohibit bot use, multi-accounting, bonus abuse, and collusion. Violations...
Payout Eligibility You must complete identity verification before withdrawing funds. Payouts to...
Dispute Rights You can dispute a transaction within 90 days. Our team...
Policy Changes We notify you of material changes 30 days in advance...

Frequently Asked About These Terms

Yes. Accepting these terms is part of account verification. You'll see them before you confirm, and you can review them anytime in your settings.

If your withdrawal hasn't left our system yet (usually within 2 hours), you can cancel it. Once it reaches QRIS, DANA, OVO or GoPay, cancellation must go through your bank.

Your remaining balance is returned to your payment method within 7 business days. Your account data stays archived for 7 years for regulatory reasons.

Payment network fees vary by method. QRIS, DANA, OVO and GoPay each have their own rates shown at checkout before you confirm any transaction.

Submit a dispute through support with details. We'll review game logs and payment records, then respond within 14 days with our finding and next steps.

Only for serious violations like fraud or multi-accounting. Minor breaches trigger a warning first. You always have a chance to respond before suspension.

If you're opening an account on uya 123 and you're in a supported region, these terms apply. Your jurisdiction appears in your onboarding flow.